FAQ
Common Inquiries
We know that entrusting your beloved pet to someone else is never easy. Take a look below at our selection of frequently asked questions and answers, and get in touch if we haven’t included the info you need.
What do you supply for overnight boarding?
For dogs we supply fooding(4 times meal),lodging and plenty of love,care and attention.For cats we supply fooding(4 times meal a day),litter,lodging and plenty of love,care and attention.
How can I check on my pet during their stay?
We give updates through texts,photos and videos everyday to owners from our side and also we entertain phone calls and video calls(timing should be informed earlier as we stay in busy schedule).
My pet has a special diet. Can their needs be accommodated?
Whatever home cooked foods will be provided by us but we have some conditions regarding packaged foods(both dry and wet):-1.For cats as dry kibbles we only provide Me-O and Purepet but if your pet has any other brand specification of dry food or wet food pouches(ex-Whiskas,Sheba and Me-O wet food) then that thing must be provided by owner.2.For dogs as dry kibbles we only provide Pedigree and Drools but if your pet has any other brand specification of dry food or wet food pouches(ex-Royal Canin,Pedigree Pro and Supercoat) then that thing must be provided by owner.
Do you keep male and female pets seperate?Do you keep unvaccinated and unsterilized pets?
Yes,we keep male and female pets separated.No,we don't keep unvaccinated pets,proper vaccination status is mandatory but we keep unsterilized pets.
Where are you located?What's your hours?How can we contact you?
We are located at Baghajatin Pally,South Kolkata,West Bengal,India.We are open everyday from 8am-12am.You can call or WhatsApp at 9874715791.
Do you keep cats and dogs together?
No,we keep them separate in their respective rooms.But they can also stay together if they both are friendly with each others.
If your question is still not answered, don’t hesitate to call here.